Our policies

RESERVATION CONFIRMATION AND PAYMENT POLICY

If inquiry is received less than 90 days prior to the starting date of the tour, payment must be made within 48 hours after the final quotation is sent from us. If we don’t hear from you within 48 hours, the quotation will be cancelled automatically.

If inquiry is received more than 90 days prior to the starting date of the tour, payment must be made within 72 hours after the final quotation is sent from us. If we don’t hear from you within 72 hours, the quotation will be cancelled automatically.

CANCELLATION TERMS & RATE

  • If notice of cancellation is received more than 30 days before the trip, 50% of the fees will be refunded (Security deposit is a separate cost and is non-refundable)

  • If notice of cancellation is received within 7 to 30 days before the trip, 30% of the fees will be refunded (Security deposit is a separate cost and is non-refundable)

  • If notice of cancellation is received within 7 days before the trip, there will be no refunds.

* Please note that there may be additional costs for bookings of accommodations, tickets and transportation with no-refund policies.